24/7 emergency response · IICRC-certified · ★ 5.0 on Google (44 reviews)

Aqua-Pro Restoration

Water, Fire & Mold Damage Restoration in St. James, NY

When water, fire, or mold damage hits your St. James home, the clock starts immediately. A person answers 24/7, and crews are dispatched from our Melville office.

Covering St. James, Nissequogue, Head of the Harbor (ZIP 11780)

Water, fire and mold damage in St. James: what we see

St. James is a hamlet in the Town of Smithtown, and this page also covers the villages of Nissequogue and Head of the Harbor along Stony Brook Harbor and the Nissequogue River. Housing ranges from historic homes on and around Route 25A to large homes on wooded and waterfront lots.

Historic homes need careful drying, and large estate properties can hide a leak for days. Near the harbor and the river, storms add flooding and wind-driven rain. We respond 24/7 and dry everything to documented targets.

Common problems in St. James homes

Historic homes
Older framing, plaster and wood floors absorb water and need controlled drying.
Waterfront storm damage
Homes near Stony Brook Harbor and the river take wind-driven rain and storm water.
Hidden leaks on large properties
Guest rooms, wings and outbuildings leak unnoticed for days.

Water Damage Restoration in St. James, NY

Mold can start within 24 to 48 hours of a water loss, which is why speed matters. We remove the water, dry the structure to IICRC S500 standards and prove it is dry with readings, not guesswork.

Emergency water extraction
Truck-mounted and portable extraction for water removal from every floor type.
Structural drying
Dehumidifiers and air movers set to IICRC S500 standards, sized to the rooms and materials that got wet.
Moisture mapping
We map how far the water spread, then take daily moisture readings until materials hit dry targets.
Flooded basement cleanup
Pump-out, wet carpet and pad removal, and drying of walls and slab. See flood cleanup.
Burst and frozen pipe cleanup
Water stopped, walls and ceilings opened only where needed, and everything dried. See burst pipe cleanup.
Sewage backup cleanup
Handled as contaminated water with proper safety protocol: removal, disinfection and drying. See sewage cleanup.

Fire & Smoke Damage Restoration in St. James, NY

Fire damage cleanup follows a set order so soot is removed, not spread. Work is done to IICRC S700 standards, and every fire job includes removing the water left from putting the fire out.

Emergency board-up and roof tarping
24/7, to secure the property. Most insurance policies require it to prevent further loss.
Soot and smoke residue removal
Done in the correct sequence: dry methods first, never wiped in.
Odor removal at the source
Thermal fogging and air treatment, not masking sprays.
Contents pack-out
Belongings inventoried, photographed, cleaned and stored until the home is ready.
Firefighting water
Extraction and drying of the water used on the fire. See fire damage restoration.

Mold Remediation in St. James, NY

We are a New York State licensed mold remediation contractor (Article 32), license no. 26-66C4Q-SHMO, working to IICRC S520 standards.

Full containment
Negative air and HEPA filtration so spores do not spread to clean areas.
Mold removal
Affected materials are physically removed, never painted over or sprayed and left.
The moisture source
It gets fixed, or the mold comes back.
Assessment and clearance
Under New York law, mold assessment and testing are done by a separate licensed assessor, not by us. We coordinate with the assessor and finish with the assessor's clearance. See mold remediation.

Every job is documented

Every job is documented in Encircle: dated photos, moisture readings, and drying logs in one report, shared with you and your adjuster.

You have the right to choose your own restoration contractor in New York. You are not locked into whoever your insurer suggests.

Working with your insurance

We work directly with your insurance company and your adjuster: photos, readings, and a written scope and estimate in the format adjusters work from, so your claim file is complete from day one.

Reviews from our customers

★★★★★ 5.0 average from 44 Google reviews

Read all reviews on Google
★★★★★
“My house flooded and Victor answered my call at 2 am. They came right away, pumped out all the water, and dried everything with their machines. The service was excellent.”
Angel Pineda
★★★★★
“They did an excellent job cleaning up after our pipe burst. From water extraction to drying and dehumidifying, every step was handled with care and attention to detail.”
Juan Bustos
★★★★★
“If you need water damage service, look no further. Responsive, prompt, professional, knowledgeable and extremely kind. Mr. Victor and team, we cannot thank you enough.”
S. Ross

St. James restoration questions

Do you serve Nissequogue and Head of the Harbor?
Yes. Both villages are covered on this page and by the same 24/7 crews from our Melville office.
Are you available 24/7 in St. James?
Yes. A person answers around the clock, including nights, weekends and holidays, and we tell you on the call when our crew will be there. Call (516) 620-5400.
Do I have to use the contractor my insurance company suggests?
No. You have the right to choose your own restoration contractor in New York. We work directly with your insurance company and adjuster, with photos, readings and a written scope and estimate in the format adjusters work from.

Damage in St. James? Call now.

Call (516) 620-5400, 24/7. A person answers, and we tell you on the call when our crew will be there.

Call (516) 620-5400

For immediate emergencies, call (516) 620-5400

Call 24/7: (516) 620-5400