Aqua-Pro technician extracting water from a flooded basement

24/7 Sewage Cleanup

Sewage Cleanup on Long Island & in NYC

Sewage backing up into your basement or through a toilet? Stay out of the water and call us. We extract, disinfect and dry so the space is safe again.

Call (855) 229-9998 Request Service

★★★★★ 5.0 · 44 Google reviewsIICRC-certifiedOpen 24/7

Sewage Backup? Do This Now

Keep children and pets out of the area and avoid touching the water.
Stop using sinks, toilets, showers, the dishwasher and the washing machine.
Turn off power to the wet area at the breaker, only if you can reach it without standing in water.
Do not run fans or the HVAC system.
Take photos for your insurance, then call us.

Call (855) 229-9998 24/7

Category 3 Water

Sewage Problems We Clean Up

Sewer Line Backups

Sewage coming up through a basement floor drain, shower or toilet when the house line or the street main is blocked or overloaded.

Cesspool and Septic Overflows

Much of Suffolk County and parts of Nassau are not on public sewers. When a cesspool fills or fails, waste can back up into the lowest drains.

Toilet and Drain Overflows

Overflows that run across floors, through ceilings or into the unit below in apartments and multi-family buildings.

Storm-Driven Backups

Heavy rain overloads older systems and pushes mixed storm and sewage water into basements, often in low-lying South Shore neighborhoods.

How Sewage Cleanup Works

A documented, systematic approach every time

Safety and Containment

We protect the rest of the home, set up containment if needed, and wear proper protective gear for Category 3 water.

Extraction

Contaminated water and solids are pumped out and removed safely.

Removal and Disinfection

Porous materials that touched sewage, like carpet, pad and drywall below the wet line, come out. Remaining surfaces are cleaned and disinfected.

Drying and Documentation

Commercial dehumidifiers and air movers dry the structure, checked with moisture readings, and we give you photos and logs for your insurer.

Safety and Containment

We protect the rest of the home, set up containment if needed, and wear proper protective gear for Category 3 water.

Extraction

Contaminated water and solids are pumped out and removed safely.

Removal and Disinfection

Porous materials that touched sewage, like carpet, pad and drywall below the wet line, come out. Remaining surfaces are cleaned and disinfected.

Drying and Documentation

Commercial dehumidifiers and air movers dry the structure, checked with moisture readings, and we give you photos and logs for your insurer.

Want the full guide? Sewage backup in your Long Island basement: what to do and how insurance treats it →

Clean water from a burst pipe or leak? See water damage restoration → Worried about mold afterward? See mold remediation →

Local help: Nassau County · Suffolk County · Lynbrook · Queens

Common Questions

Sewage Cleanup FAQ

Yes. Sewage is Category 3 (black) water under the IICRC S500 standard because it can carry bacteria, viruses and parasites. Keep people and pets out of the area, avoid skin contact, and do not run fans or the HVAC system, which can spread contaminated air.

A very small toilet overflow on tile can be cleaned with gloves and disinfectant. Anything that soaks carpet, drywall, wood or a finished basement should be handled by a professional, because porous materials that touch sewage usually have to be removed, and the space needs proper disinfection and drying.

Usually only if your policy has a water backup or sewer backup endorsement. Many standard policies exclude it. Check your declarations page or ask your agent, and take photos before cleanup starts. We document the damage with photos and moisture readings for your claim.

Common causes are tree roots or grease in the house sewer line, an old cast-iron or clay pipe that has cracked or collapsed, a municipal main overloaded by heavy rain, and on much of Long Island, a full or failing cesspool or septic system. A plumber or your cesspool service can confirm the cause after cleanup.

Yes. We answer 24 hours a day, 7 days a week. Call (855) 229-9998.

24/7 Emergency Line

Request Sewage Cleanup

For an active backup, call now: (855) 229-9998. Or send the form and we will call you back.

Get Help Now

Sewage in Your Basement? Don't Wait

Category 3 water · Extraction, disinfection and drying · 24/7

Call (855) 229-9998 Request Service