Melville, NY · Long Island · NYC · Hudson Valley
24/7 Water Damage Restoration on Long Island & in NYC
Burst pipe, flooded basement or sewage backup? A real person answers day or night, and an IICRC-certified crew comes out to stop the damage, dry your property and document everything for insurance.
★★★★★ 5.0 · 44 Google reviewsSince 2004IICRC-certified
Crews on call now
Nights, weekends & holidays
What happened?
Pick your situation for what to do right now, or just call — we'll walk you through it.
Burst or frozen pipe
Shut the main valve, then call. We extract and dry fast.
Learn more →Flooded basement
Storm water, sump pump failure or groundwater.
Learn more →Sewage backup
Category 3 water. Stay out and call for cleanup.
Learn more →Leak from upstairs
NYC apartments, co-ops and condos.
Learn more →Hidden leak
Stains, musty smell or a high water bill.
Learn more →Mold
Containment, removal and the moisture source fixed.
Learn more →Fire & smoke damage
Soot, odor and the water used to put it out.
Learn more →HPD violation (landlords)
Water, mold and fire violations cleared in NYC.
Learn more →How it works
- 1
Call — a person answers
Day or night at (855) 229-9998. Tell us what happened and we dispatch a crew.
- 2
We stop the damage
Find the source, extract standing water and protect your belongings.
- 3
Dry, document, restore
Commercial drying to IICRC standards, with moisture logs and photos for your insurance claim.
Why New York homeowners call Aqua-Pro
- Since 2004
- Over 20 years restoring homes and businesses in New York.
- IICRC-certified
- WRT, ASD and AMRT certified technicians.
- 24/7 dispatch
- Nights, weekends and holidays. Water doesn't wait.
- Insurance-ready
- Photos, moisture readings and an itemized scope for your adjuster.
Large repair? Financing is available →
What customers say
★★★★★ 5.0 average from 44 Google reviews
“My house flooded and Victor answered my call at 2 am. They came right away, pumped out all the water, and dried everything with their machines. The service was excellent.”
“They did an excellent job cleaning up after our pipe burst. From water extraction to drying and dehumidifying, every step was handled with care and attention to detail.”
“If you need water damage service, look no further. Responsive, prompt, professional, knowledgeable and extremely kind. Mr. Victor and team, we cannot thank you enough.”
“Aqua-Pro Restoration did an amazing job cleaning up a flood in my kitchen that had leaked into my basement. By the time they were done, you'd never know there had been any water damage.”
“AquaPro Restoration recently completed fire damage cleanup at my home. They handled everything from smoke and soot removal — Victor and the team were outstanding.”
“Our store suffered major water damage after a sprinkler malfunction. These guys worked overnight to get us back up and running. Efficient and reliable service!”
Water damage restoration near you
From our Melville base we cover Long Island, all five NYC boroughs and the Hudson Valley, plus parts of New Jersey and Connecticut.
Water damage guides
All guides →Burst Pipe Cleanup: What to Do Right Now (and What It Takes to Dry Out)
Long IslandSewage Backup in Your Basement on Long Island: What to Do Now
HPD ViolationsHPD Mold Violation in NYC: A Landlord's Guide to Clearing It Fast
NYC ApartmentsWater Leaking From Your Upstairs Neighbor in NYC? What to Do and Who Pays
Common questions
More answers on our FAQ page.
Water in your home right now?
Calling is fastest — a person answers 24/7. Or send the form and we'll call you back.
(855) 229-9998- 555 Broadhollow Rd, Suite 305, Melville, NY 11747
- Open 24 hours, 7 days a week