24/7 emergency response · IICRC-certified · ★ 5.0 on Google (44 reviews)

Aqua-Pro Restoration
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Aqua-Pro technician extracting water from a flooded basement

24/7 Flood Cleanup

Flood Damage Cleanup in NYC, Long Island & the Hudson Valley

Basement flooded or storm water in the house? Stay safe and call us. We pump out the water, clear the mud and debris, disinfect and dry.

Call (855) 229-9998Request Service

★★★★★ 5.0 · 44 Google reviewsIICRC-certifiedOpen 24/7

Flooded? Do This Now

  • Do not walk into water that may be touching outlets, cords, a furnace or the electrical panel.
  • Turn off power to the flooded area at the breaker, only if you can reach it without standing in water.
  • Keep children and pets out, and avoid skin contact with the water.
  • Move valuables and documents to a dry floor if it is safe.
  • Take photos and video for your insurance, then call us.
Call (855) 229-9998 24/7

Flood Damage We Clean Up

Flooded Basements

Water that comes through foundation walls, floor drains or basement doors in heavy rain, or when a sump pump fails or loses power.

Coastal and Storm Surge Flooding

Rising water along the South Shore, the North Shore harbors, Long Island Sound and low parts of the city during strong storms and high tides.

River and Runoff Flooding

Water from the Hudson and smaller rivers and streams, and rain running down hillsides toward foundations in Rockland, Westchester and the Hudson Valley.

Storm Damage Leaks

Wind-driven rain through roofs, windows and siding opened up by fallen trees or high winds.

How Flood Cleanup Works

A documented, step-by-step approach on every job

  1. Safety Check

    We check for electrical hazards and structural problems, then protect the dry parts of the home.

  2. Water and Mud Extraction

    Truck-mounted and portable pumps remove standing water, then mud, silt and debris come out.

  3. Removal and Disinfection

    Soaked porous materials below the water line come out. Remaining surfaces are cleaned and disinfected.

  4. Drying and Documentation

    Commercial dehumidifiers and air movers dry the structure, checked with moisture readings, and you get photos and logs for your insurer.

Sewage mixed in with the water? See sewage cleanup. Water from a burst pipe or leak inside the house? See water damage restoration. Worried about mold afterward? See mold remediation.

Guides: How to prevent basement flooding · How to file a water damage insurance claim

Local help: Nyack · Fort Salonga · Nassau County · Suffolk County · Westchester

Flood Cleanup FAQ

No. Water that comes in from outside, from rivers, storm drains or surface runoff, is treated as Category 3 (black) water under the IICRC S500 standard because it can carry sewage, chemicals and bacteria. Wear boots and gloves if you must go in, and keep children and pets away.
Standard homeowners policies usually exclude flood, meaning water that rises from outside and enters the home. Flood damage is normally covered by a separate flood policy, such as one from the National Flood Insurance Program. Water from a burst pipe or a roof opened by a storm is often covered by homeowners insurance. Take photos before cleanup and call your agent.
As soon as it is safe. Mold can start growing on wet materials within 24 to 48 hours, and the longer drywall, carpet and wood stay wet, the more has to be removed. Getting the water out and drying started the same day saves the most.
Porous materials that touched flood water, like carpet and pad, drywall and insulation below the water line, mattresses and upholstered furniture, usually cannot be saved. Hard surfaces like tile, concrete and many wood framing members can be cleaned, disinfected and dried. We explain what has to go and why before we remove anything.
Yes. We answer 24 hours a day, 7 days a week. Call (855) 229-9998.

Request Flood Cleanup

For standing water right now, call: (855) 229-9998. Or send the form and we will call you back.

Get Help Now

For immediate emergencies, call (855) 229-9998

Water in the House? Don't Wait

Extraction, cleanup, disinfection and drying · 24/7

Call (855) 229-9998Request Service
Call 24/7: (855) 229-9998