24/7 emergency response · IICRC-certified · ★ 5.0 on Google (44 reviews)

Aqua-Pro Restoration

Water, Fire & Mold Damage Restoration in Port Washington, NY

When water, fire, or mold damage hits your Port Washington home, the clock starts immediately. A person answers 24/7, and crews are dispatched from our Melville office.

Covering Port Washington (ZIP 11050)

Water, fire and mold damage in Port Washington: what we see

Port Washington covers the Cow Neck peninsula between Manhasset Bay and Hempstead Harbor, including Sands Point, Manorhaven, Baxter Estates and the streets around Main Street and the train station. It mixes waterfront homes, older houses on hilly lots and condos and apartments near town.

Near the water, storms and high tides push water into low streets, garages and lower levels. On the hills, the problems are more often inside the house: supply lines, water heaters and roof leaks during wind-driven rain. Either way, we extract the water, dry the structure and keep a full record for the claim.

Common problems in Port Washington homes

Storm and tidal flooding near the bay
Low areas along Manhasset Bay and in Manorhaven take on water during nor'easters and high tides.
Wind-driven rain
Exposed waterfront homes take rain through roofs, windows and siding in coastal storms.
Leaks in condos and apartments
A leak in one unit can reach the units below, so drying has to be coordinated with neighbors and the building.

Water Damage Restoration in Port Washington, NY

Mold can start within 24 to 48 hours of a water loss, which is why speed matters. We remove the water, dry the structure to IICRC S500 standards and prove it is dry with readings, not guesswork.

Emergency water extraction
Truck-mounted and portable extraction for water removal from every floor type.
Structural drying
Dehumidifiers and air movers set to IICRC S500 standards, sized to the rooms and materials that got wet.
Moisture mapping
We map how far the water spread, then take daily moisture readings until materials hit dry targets.
Flooded basement cleanup
Pump-out, wet carpet and pad removal, and drying of walls and slab. See flood cleanup.
Burst and frozen pipe cleanup
Water stopped, walls and ceilings opened only where needed, and everything dried. See burst pipe cleanup.
Sewage backup cleanup
Handled as contaminated water with proper safety protocol: removal, disinfection and drying. See sewage cleanup.

Fire & Smoke Damage Restoration in Port Washington, NY

Fire damage cleanup follows a set order so soot is removed, not spread. Work is done to IICRC S700 standards, and every fire job includes removing the water left from putting the fire out.

Emergency board-up and roof tarping
24/7, to secure the property. Most insurance policies require it to prevent further loss.
Soot and smoke residue removal
Done in the correct sequence: dry methods first, never wiped in.
Odor removal at the source
Thermal fogging and air treatment, not masking sprays.
Contents pack-out
Belongings inventoried, photographed, cleaned and stored until the home is ready.
Firefighting water
Extraction and drying of the water used on the fire. See fire damage restoration.

Mold Remediation in Port Washington, NY

We are a New York State licensed mold remediation contractor (Article 32), license no. 26-66C4Q-SHMO, working to IICRC S520 standards.

Full containment
Negative air and HEPA filtration so spores do not spread to clean areas.
Mold removal
Affected materials are physically removed, never painted over or sprayed and left.
The moisture source
It gets fixed, or the mold comes back.
Assessment and clearance
Under New York law, mold assessment and testing are done by a separate licensed assessor, not by us. We coordinate with the assessor and finish with the assessor's clearance. See mold remediation.

Every job is documented

Every job is documented in Encircle: dated photos, moisture readings, and drying logs in one report, shared with you and your adjuster.

You have the right to choose your own restoration contractor in New York. You are not locked into whoever your insurer suggests.

Working with your insurance

We work directly with your insurance company and your adjuster: photos, readings, and a written scope and estimate in the format adjusters work from, so your claim file is complete from day one.

Reviews from our customers

★★★★★ 5.0 average from 44 Google reviews

Read all reviews on Google
★★★★★
“My house flooded and Victor answered my call at 2 am. They came right away, pumped out all the water, and dried everything with their machines. The service was excellent.”
Angel Pineda
★★★★★
“They did an excellent job cleaning up after our pipe burst. From water extraction to drying and dehumidifying, every step was handled with care and attention to detail.”
Juan Bustos
★★★★★
“If you need water damage service, look no further. Responsive, prompt, professional, knowledgeable and extremely kind. Mr. Victor and team, we cannot thank you enough.”
S. Ross

Port Washington restoration questions

Do you handle flood cleanup in Manorhaven and the low areas of Port Washington?
Yes. Flood water from the bay is treated as contaminated water. We remove it, take out wet materials that cannot be saved, clean and disinfect, and dry the structure with daily moisture readings.
Are you available 24/7 in Port Washington?
Yes. A person answers around the clock, including nights, weekends and holidays, and we tell you on the call when our crew will be there. Call (516) 620-5400.
Do I have to use the contractor my insurance company suggests?
No. You have the right to choose your own restoration contractor in New York. We work directly with your insurance company and adjuster, with photos, readings and a written scope and estimate in the format adjusters work from.

Damage in Port Washington? Call now.

Call (516) 620-5400, 24/7. A person answers, and we tell you on the call when our crew will be there.

Call (516) 620-5400

For immediate emergencies, call (516) 620-5400

Call 24/7: (516) 620-5400