24/7 emergency response · IICRC-certified · ★ 5.0 on Google (44 reviews)

Aqua-Pro Restoration

Water, Fire & Mold Damage Restoration in Greenvale, NY

When water, fire, or mold damage hits your Greenvale home, the clock starts immediately. A person answers 24/7, and crews are dispatched from our Melville office.

Covering Greenvale (ZIP 11548)

Water, fire and mold damage in Greenvale: what we see

Greenvale is a small North Shore hamlet between Roslyn, Glen Head and Old Westbury, around Northern Boulevard and the LIU Post campus. Homes are a mix of older colonials and larger houses on wooded lots.

Wooded lots mean storm damage and roof leaks after nor'easters, and older houses mean aging pipes and basements that take on water. We respond 24/7, stop the water and dry the house with documented readings.

Common problems in Greenvale homes

Roof leaks after storms
Falling limbs and wind-driven rain open roofs and let water into ceilings and walls.
Basement seepage
Water comes in through foundation walls and window wells during heavy rain.
Burst pipes
Pipes in exterior walls and crawl spaces freeze and split in hard cold.

Water Damage Restoration in Greenvale, NY

Mold can start within 24 to 48 hours of a water loss, which is why speed matters. We remove the water, dry the structure to IICRC S500 standards and prove it is dry with readings, not guesswork.

Emergency water extraction
Truck-mounted and portable extraction for water removal from every floor type.
Structural drying
Dehumidifiers and air movers set to IICRC S500 standards, sized to the rooms and materials that got wet.
Moisture mapping
We map how far the water spread, then take daily moisture readings until materials hit dry targets.
Flooded basement cleanup
Pump-out, wet carpet and pad removal, and drying of walls and slab. See flood cleanup.
Burst and frozen pipe cleanup
Water stopped, walls and ceilings opened only where needed, and everything dried. See burst pipe cleanup.
Sewage backup cleanup
Handled as contaminated water with proper safety protocol: removal, disinfection and drying. See sewage cleanup.

Fire & Smoke Damage Restoration in Greenvale, NY

Fire damage cleanup follows a set order so soot is removed, not spread. Work is done to IICRC S700 standards, and every fire job includes removing the water left from putting the fire out.

Emergency board-up and roof tarping
24/7, to secure the property. Most insurance policies require it to prevent further loss.
Soot and smoke residue removal
Done in the correct sequence: dry methods first, never wiped in.
Odor removal at the source
Thermal fogging and air treatment, not masking sprays.
Contents pack-out
Belongings inventoried, photographed, cleaned and stored until the home is ready.
Firefighting water
Extraction and drying of the water used on the fire. See fire damage restoration.

Mold Remediation in Greenvale, NY

We are a New York State licensed mold remediation contractor (Article 32), license no. 26-66C4Q-SHMO, working to IICRC S520 standards.

Full containment
Negative air and HEPA filtration so spores do not spread to clean areas.
Mold removal
Affected materials are physically removed, never painted over or sprayed and left.
The moisture source
It gets fixed, or the mold comes back.
Assessment and clearance
Under New York law, mold assessment and testing are done by a separate licensed assessor, not by us. We coordinate with the assessor and finish with the assessor's clearance. See mold remediation.

Every job is documented

Every job is documented in Encircle: dated photos, moisture readings, and drying logs in one report, shared with you and your adjuster.

You have the right to choose your own restoration contractor in New York. You are not locked into whoever your insurer suggests.

Working with your insurance

We work directly with your insurance company and your adjuster: photos, readings, and a written scope and estimate in the format adjusters work from, so your claim file is complete from day one.

Reviews from our customers

★★★★★ 5.0 average from 44 Google reviews

Read all reviews on Google
★★★★★
“My house flooded and Victor answered my call at 2 am. They came right away, pumped out all the water, and dried everything with their machines. The service was excellent.”
Angel Pineda
★★★★★
“They did an excellent job cleaning up after our pipe burst. From water extraction to drying and dehumidifying, every step was handled with care and attention to detail.”
Juan Bustos
★★★★★
“If you need water damage service, look no further. Responsive, prompt, professional, knowledgeable and extremely kind. Mr. Victor and team, we cannot thank you enough.”
S. Ross

Greenvale restoration questions

Do you handle roof leak water damage in Greenvale?
Yes. We tarp the roof if needed, remove the water, dry the ceilings, walls and insulation, and document everything for your insurance. You will still need a roofer for the permanent repair.
Are you available 24/7 in Greenvale?
Yes. A person answers around the clock, including nights, weekends and holidays, and we tell you on the call when our crew will be there. Call (516) 620-5400.
Do I have to use the contractor my insurance company suggests?
No. You have the right to choose your own restoration contractor in New York. We work directly with your insurance company and adjuster, with photos, readings and a written scope and estimate in the format adjusters work from.

Damage in Greenvale? Call now.

Call (516) 620-5400, 24/7. A person answers, and we tell you on the call when our crew will be there.

Call (516) 620-5400

For immediate emergencies, call (516) 620-5400

Call 24/7: (516) 620-5400