24/7 emergency response · IICRC-certified · ★ 5.0 on Google (44 reviews)

Aqua-Pro Restoration
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Storm damaged home with water coming through the roof and ceiling

24/7 Storm Damage Help

Storm Damage Restoration on Long Island & in NYC

Water coming through the ceiling or into the basement after a storm? Call us. We get the water out, find where it went, dry everything and document it for your claim.

Call (855) 229-9998Request Service

★★★★★ 5.0 · 44 Google reviewsIICRC-certifiedOpen 24/7

Storm Damage? Do This Now

  • Stay out of rooms with a sagging or bulging ceiling. It can come down without warning.
  • Keep away from water near outlets, light fixtures and the electrical panel.
  • Put buckets under drips and move furniture and electronics out of the way.
  • Stay off the roof. Cover openings only from the ground or when a roofer can do it safely.
  • Take photos and video of the damage for your insurance, then call us.
Call (855) 229-9998 24/7

Storm Damage We Clean Up

Roof and Ceiling Leaks

Wind lifts shingles and flashing, and fallen limbs puncture roofs. Rain then soaks attic insulation and comes through ceilings and light fixtures.

Wind-Driven Rain

Nor'easters and tropical storms push rain sideways through windows, doors, siding and chimneys, often into walls where it is hard to see.

Basement Water After Heavy Rain

Saturated ground, overflowing gutters and sump pumps that lose power during outages let water into basements across Long Island and the Hudson Valley.

Storm Surge and Street Flooding

Rising water along the South Shore bays, North Shore harbors and low parts of the city. See our flood cleanup page for this kind of damage.

How Storm Damage Restoration Works

A documented, step-by-step approach on every job

  1. Safety Check

    We check for electrical hazards and sagging ceilings, then protect dry rooms and belongings.

  2. Water Extraction

    Standing water comes out of floors, carpets and basements with truck-mounted and portable pumps.

  3. Find the Hidden Water

    Moisture meters and thermal cameras show where water ran inside walls, ceilings and floors.

  4. Drying and Documentation

    Commercial dehumidifiers and air movers dry the structure to standard, and you get photos and moisture logs for your insurer.

Water rising from outside or a flooded street? See flood damage cleanup. Sewer backed up in the storm? See sewage cleanup. Musty smell weeks later? See mold remediation.

Guides: How to file a water damage insurance claim · Water mitigation vs. restoration

Local help: Cold Spring Harbor · Oyster Bay · Nassau County · Suffolk County · Westchester

Storm Damage FAQ

Wind and hail damage, and rain that gets in through a roof or window the storm opened up, are usually covered by homeowners insurance. Water that rises from outside, like storm surge or a flooded street, is usually excluded and needs a separate flood policy. Check your policy, take photos before cleanup and call your agent.
No. Most policies expect you to prevent further damage. Take photos and video first, then start removing water and drying. Waiting days for an adjuster gives mold time to grow, which can make the claim harder. We document everything with photos and moisture readings so the adjuster can see what was there.
Mold can start growing on wet drywall, insulation and wood within 24 to 48 hours. Water from a roof leak often runs inside walls and above ceilings where you cannot see it, so moisture readings matter even when the room looks dry.
We handle the water damage inside the home: extraction, removal of soaked materials, drying, mold prevention and documentation. For the roof itself, you will need a roofer. Get the opening covered as soon as it is safe so more rain does not come in.
Yes. We answer 24 hours a day, 7 days a week, including nights and weekends. After big storms many homes call at once, so call early. (855) 229-9998.

Request Storm Damage Help

For water coming in right now, call: (855) 229-9998. Or send the form and we will call you back.

Get Help Now

For immediate emergencies, call (855) 229-9998

Storm Water in the House? Don't Wait

Extraction, drying, mold prevention and insurance photos · 24/7

Call (855) 229-9998Request Service
Call 24/7: (855) 229-9998